Refund policy
Return Policy
Our Replacement or Exchange Policy:
- You can only replace or exchange products up to 2 days from the date of delivery.
- Replacement is only acceptable in case of transit damage (unboxing video required).
- If your return/exchange request is not approved through this process, it indicates that your order is not eligible for return, as the same product was sent.
- Sale or clearance sale products are not returnable.
- We arrange for replacement or exchange pickup; a flat fee of ₹150 will be charged.
- To request a replacement, please submit your request through our website.
In case we are unable to replace the item because the same product is unavailable, a refund shall be processed within 5–7 working days. For COD orders, a standard deduction of ₹150 is applicable.
Suneraa
Discover timeless elegance and exquisite craftsmanship with Suneraa.in, where every piece of jewellery tells a unique story. Elevate your style with our stunning collections designed for every occasion.
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Contact Us
Call: +91 - 8778850663 WhatsApp: +91 - 8778850663 Customer Support Time: Mon–Sat, 1 PM to 6 PM
Address: Old No.168 Mint Street, 2nd Floor, Sowcarpet, Chennai, Tamil Nadu, 600079